AI Sensei is an AI Agent for Contact Centers, designed to enhance the efficiency and performance of managers, supervisors, and agents. It instantly answers any business-related question based on each collaborator’s role and profile.
A conversational assistant that delivers reports, trends, and strategic business insights in seconds using natural language.
Use the same RAG-based framework as the supervisors’ agent, connected to your analytics and BI systems, to respond to queries about performance and results.
Use the same RAG-based framework as the supervisors’ agent, connected to your analytics and BI systems, to respond to queries about performance and results.
Save hours of manual analysis, enable agile decision-making, and improve visibility across the entire business.
This assistant helps supervisors analyze performance, plan actions, and guide their teams with accurate information drawn from the knowledge base and voice analytics.
Connect the RAG framework with the speech analytics database, analyzing conversations and KPIs to generate recommendations and action plans.
AI-powered conversational assistant providing online support to supervisors to lead their teams intelligently.
Continuous team improvement, more effective coaching, and data-driven decision-making.
An intelligent assistant that answers agents’ questions in real time, connecting with internal and external knowledge bases to deliver accurate and consistent responses.
It integrates with your internal sources (wiki, intranet, manuals, etc.) and uses a RAG model to deliver fast and accurate answers.
Powered by Generative AI, easy to implement and configure with no coding required.
Increase agent productivity, improve answer accuracy, and reduce training time.
In Japanese tradition, a Sensei is a guide. Ours combines the wisdom of data with the simplicity of conversation to help every member of your team improve day by day.
Your team can reach its best version with a Sensei guiding them every step of the way.
Clear reports and insights that support strategic decision making.
AI driven suggestions and action plans that boost performance and results.
A copilot that instantly answers questions by consulting manuals or the intranet.
AI-powered suggestions and action plans to improve performance and results.
Assistance with internal processes such as vacations, pay dates, and HR inquiries.
Assistance with internal processes such as vacation requests, pay dates, and HR inquiries.
AI Sensei was created from a simple belief: technology should bring us closer to our human essence.
Inspired by Ikigai, it helps every individual connect their purpose with everyday work — turning tasks into opportunities to grow and make a meaningful impact.
Gus Rutgerson
Brumby Co-founder
Fully integrated with the system
Focused on improving results
Powered by Generative AI and Machine Learning
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