ChatGPT Plus What drives your customers to reach out? More than words, it’s about intentions Conversations aren’t just strings of words; they’re filled with emotions, goals, and specific needs. With Brumby, we don’t...
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Discover how your customers truly feel when they interact with you. Sentimental Analytics Scientific research shows that most of the decisions we make in life are heavily influenced by emotions. Yet, in many...
What do your customers really care about? How to identify trending topics in your Contact Center ChatGPT Plus It’s a fact: our customers send us signals about their interests, needs, and pain points...
The data is there. Make it matter. It’s not just about filling out reports. It’s about understanding what really matters. At Brumby, we don’t settle for simply tagging conversations with detected values like...
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