This is us

We are an experienced team in AI, UX, BI, Automation, and conversational technology, united to drive transformation.

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This is us

We are an experienced team in AI, UX, BI, Automation, and conversational technology, united to drive transformation.

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AI Agents for Contact Centers

AI Sensei

AI Sensei is an AI Agent for Contact Centers, designed to enhance the efficiency and performance of managers, supervisors, and agents. It instantly answers any business-related question based on each collaborator’s role and profile.

AI Agents that empower your Contact Center

Instantly responds to every query in your Contact Center

AI Agents for Every Role in Your Contact Center

It’s time to take your Contact Center to the next level with AI Agents

Your strategy, powered by AI

AI Agent to Manage Your Contact Center

A conversational assistant that delivers reports, trends, and strategic business insights in seconds using natural language.

Gerente de Contact Center mitigando dudas de negocio con su Agente de IA
Agente IA - Sensei para Gerentes
How it works

Utiliza la misma base RAG que el agente de supervisores, conectada a tus sistemas de análisis y BI para responder consultas sobre rendimiento y resultados

Utiliza la misma base RAG que el agente de supervisores, conectada a tus sistemas de análisis y BI para responder consultas sobre rendimiento y resultados

Ahorra horas de análisis manual, habilita decisiones ágiles y mejora la visibilidad de todo el negocio.

AI powered Coaching

AI Agent to Lead Your Team

This assistant helps supervisors analyze performance, plan actions, and guide their teams with accurate information drawn from the knowledge base and voice analytics.

supervisora de Contact Center mitigando dudas sobre la performance de su Team con su Agente de IA
Agente IA - Sensei para Supervisores
How it works

Conecta la base RAG con la base de datos de speech analytics, analizando conversaciones y KPIs para generar sugerencias y planes de acción.

Asistente conversacional impulsado por IA que ofrece soporte en línea a supervisores para liderar en forma inteligente a su equipo.

Mejora continua del equipo, coaching más efectivo y decisiones basadas en datos.

Your agents are no longer alone

AI Sensei answers every query

An intelligent assistant that answers agents’ questions in real time, connecting with internal and external knowledge bases to deliver accurate and consistent responses.

Asesor de Front Office de Contact Center mitigando dudas de un proceso con su Agente de IA
Agente IA - Sensei para Asesores
How it works

It integrates with your internal sources (wiki, intranet, manuals, etc.) and uses a RAG model to deliver fast and accurate answers.

Powered by Generative AI, easy to implement and configure with no coding required.

Increase agent productivity, improve answer accuracy, and reduce training time.

AI Agent

Your AI guide for a more human and efficient operation

In Japanese tradition, a Sensei is a guide. Ours combines the wisdom of data with the simplicity of conversation to help every member of your team improve day by day.

AI Sensei

Your team can reach its best version with a Sensei guiding them every step of the way.

AI Agent Sensei in Action

AI Agent Sensei in Action

Manager

Clear reports and insights that support strategic decision making.

EXCLUSIVE

Supervisor

AI driven suggestions and action plans that boost performance and results.

EXCLUSIVE

Agent

A copilot that instantly answers questions by consulting manuals or the intranet.

Analysts

AI-powered suggestions and action plans to improve performance and results.

EXCLUSIVE

Team

Assistance with internal processes such as vacations, pay dates, and HR inquiries.

Customer

Assistance with internal processes such as vacation requests, pay dates, and HR inquiries.

AI Sensei was created from a simple belief: technology should bring us closer to our human essence.
Inspired by Ikigai, it helps every individual connect their purpose with everyday work — turning tasks into opportunities to grow and make a meaningful impact.

Gus Rutgerson

Brumby Co-founder

BENEFITS OF SENSEI Your AI Agent

Don’t put off until tomorrow what you can start today

Simple

Fully integrated with the system

Profitable

Focused on improving results

Inteligente

Powered by Generative AI and Machine Learning

Frequently Asked Questions about AI Agents for Contact Centers

How AI Sensei, the AI Agent for Contact Centers, Works

What does an AI Agent do in a Contact Center, and how can it help my team?

AI Agents for Contact Centers are intelligent systems capable of interacting with customers and agents through natural language. They can integrate with the core systems of the contact center to answer queries, execute transactions, access real-time information, and assist human agents during conversations.

What benefits do AI Agents bring to a Contact Center?

AI Agents for Contact Centers enable handling large volumes of inquiries quickly and accurately. They can fully or partially resolve requests and collaborate with the human team. By automating repetitive tasks and responding 24/7, they improve operational efficiency and enhance the customer experience.

How easy is it to implement AI Agents in a Contact Center?

AI Sensei is an AI Agent for Contact Centers designed to enhance the performance of managers, supervisors, and agents. It improves operational efficiency and team satisfaction in every interaction. Implementation is fast and requires no advanced technical knowledge. To get started, contact us and discover how to integrate AI Sensei into your Contact Center.

How can I start using AI Sensei in my Contact Center?

AI Sensei is an AI Agent for Contact Centers designed to boost the performance and engagement of managers, supervisors, and agents.

To get started, contact us and discover how to integrate AI Sensei into your Contact Center.

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