In your Contact Center, every second counts
Agents need fast, accurate answers to get their job done and Agent Assistant is here to make sure they have them.
This virtual assistant, powered by generative AI, lets agents access manuals and content directly from Brumby’s eLearning platform.
The result? Less time searching for information and more time solving problems.
How it works
ChatGPT Plus
- Speed: Instant answers so agents never lose momentum.
- Accuracy: Always based on the latest data.
- Ease of use: Seamlessly integrated into the workflow no complex training required.
Tangible benefits for your team
- Better productivity: Less time searching for answers means more time helping customers.
- Consistency: Every agent has access to the same information, eliminating mistakes and uncertainty.
- Continuous learning: Brumby Assistant improves with every interaction, ensuring it always stays aligned with the team’s needs.
Empower your team to perform at their best
Agent Assistant doesn’t just simplify work; it transforms how your agents operate, helping them become faster, more effective, and more confident.
